New way of ordering and invoicing for low spend transactions at Solvay
We collaborate with CANDEX to streamline processes for low-value purchases. It is simple and easy to use tool, that reduces onboarding time and standardizes contracting, invoicing, and payment. Solvay will remain your partner while the Purchase Order and payment is processed by CANDEX.
Benefits of using CANDEX:
- Simple, fast & compliant
- No lead time required between Solvay and suppliers for vendor onboarding
- Easy order acceptance, invoicing, and timely payments
What does this mean for me as a supplier?
Solvay uses CANDEX for all its low-value purchases and for new vendors. While this choice is made for you, it means you get to work with Solvay with a much simpler and faster process. The conditions remain identical and are Solvay’s General Terms and Conditions for Purchasing.
How it works
CANDEX takes only a few minutes and the details of your order (with PDF download) will be easily accessible when you register. Here is a quick summary of the steps:

Step 1
Receiving a Purchase Order (PO)
When Solvay wants to make a purchase, they send a Purchase Order (PO) to CANDEX for an authorized amount. As a supplier, you will receive an email notification with the details of the PO.

Step 2
Registration and Acceptance
To proceed, you need to register on the CANDEX platform and accept the purchasing terms set by Solvay. This involves providing your bank and tax details, so you can get paid. Your vendor account will be set up and managed through CANDEX.

Step 3
Submitting Invoices
Once registered, you can upload your invoice to CANDEX for up to the authorized amount.
Important : The invoice should be addressed to CANDEX.

Step 4
Payment Process
CANDEX will then verify your invoice and invoice Solvay on your behalf. Once CANDEX receives the payment from Solvay, they will immediately remit the funds to the supplier.

Step 5
Tracking and Support
You can track the status of your orders and payments through the CANDEX platform. If there are any issues or delays with payments, CANDEX will work diligently with Solvay and communicate frequently with you to resolve the problem promptly.
Support:
For further questions, feel free to contact your business partner at Solvay or contact support@candex.com