Our transactional process
Our objective is to ensure a seamless transactional process with our suppliers. To this end, we chose SAP Ariba platform to enable the dynamic exchange of documents such as purchase orders and invoices. Suppliers are being invited to connect and create an account on SAP Ariba platform(free of charge). For suppliers not yet invited on Sap Ariba, their existing process stays unchanged.
- Prior to any execution of services or delivery of goods, a formal commitment should be received via a Purchase Order or any other contractual commitment
- Digital acknowledgment of Purchase orders is enabled and recommended (via SAP Ariba or via Weblink in email).
- Purchase order numbers must always be referenced on all your invoices, delivery notes, and related correspondence.
Is your question related to business?
E.g. wrong info on PO, payment overdue, etc. please refer to our FAQs.
Still no answer? Please raise your request via the Supplier Inquiry Webform
*If you want to become a supplier of Solvay please fill this form
Is your question specifically related to Ariba?
E.g. cannot log on, password reset, account admin change, or else, please refer to our FAQs.
You will find answers via Solvay Supplier Information Portal (hosted on SAP Ariba)
Still no answer? Please raise your request via the Supplier inquiry webform (option: Ariba Commerce Automation)
* For Enterprise Account suppliers, you can always directly raise requests here to the SAP Ariba team.
Introduction & Connection to SAP Ariba
Solvay has developed tutorials in many languages (please find them HERE) to help you to work with the platform SAP Ariba.
Steps to be onboarded on SAP Ariba
Solvay will contact each supplier prior to be onboarded on SAP Ariba.
Create a new SAP Ariba account
If you do not have yet an SAP Ariba Account.
Register and merge accounts
If you already have an SAP Ariba Account, you can merge your current account with the Solvay one using the instructions provided below.
Upgrade to an SAP Ariba Enterprise account
If you have been invited to connect as standard account, you can upgrade for free to an enterprise account
Confirm entire order
Adding attachments during confirmation is not available for Solvay suppliers!
Guidelines to be updated soon!
Update line items - Partial confirmation
Backorder, split quantity and multiple item confirmation not available for Solvay suppliers! Tutorial & guidelines to be updated soon!
Use Solvay Invoice tracking portal to find the status of your submitted invoices.